Terms of service

Terms of Service

Effective Date: 2 November 2025

Welcome to Velmont. By accessing or using our website, you agree to the following terms and conditions.

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Use of the Website

• You must be at least 18 years old to make a purchase.

• You agree not to misuse, disrupt, or interfere with the operation of our website.

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Orders and Payments

• All orders are subject to product availability and acceptance.

• Prices and promotions are subject to change without prior notice.

• Payments are processed securely through trusted payment gateways.

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Shipping

Please refer to our Shipping Policy for detailed information regarding delivery.

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Returns and Refunds

Please refer to our Returns and Refund Policy for information about conditions and procedures.

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Intellectual Property

All content, logos, images, and graphics on this website are the exclusive property of PetLoom and may not be used without prior written permission.

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Limitation of Liability

PetLoom shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or its products.

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Changes to These Terms

We may update or revise these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.